In-person services have ended for the 2023 tax season. Please utilize our free DIY software. 

In-person appointments are available for full-service tax assistance. In order to implement safe social distancing, clients may be asked to wait in a separate room while their taxes are prepared.

This service is for clients who: 

• Have an annual income of $66,000 or less
• Are filing more than just the current tax year
  • Preparation available for 2017 through current tax year.
• Prefer to have everything completed in an hour
• Need extra assistance throughout the return process
• Do not have access to a smartphone, tablet or computer to complete the virtual option
• Are not comfortable with the virtual process

We cannot file returns with the following items due to it being out of scope for the VITA program:

• Married Filing Separate returns 
• Returns with landlord/rental income
• Returns with buying or selling of cyber currency
• Business returns (with employees, use of home as an office, inventory/stock). We can prepare simple self-employment returns.
• State returns other than Wisconsin and non-resident Illinois returns

In-person services have ended for the 2023 tax season. Please utilize our free DIY software. 

30 minute in-person drop-off appointments are available for tax assistance. All intake paperwork will be completed in-person and client tax documents will be collected by a VITA team member. Tax preparation will be completed by our team of certified and vetted volunteer preparers within one week. Clients will have the option to review and sign their documents electronically or in-person once the return is completed.

For clients who:

• Are not filing Married Filing Separate (legally married but filing separately from their spouse)
• Do not have rental or farm income
• Have an annual income of $66,000 or less
• Are filing more than just the current tax year
• Have limited time to sit for a full-service appointment
• Need assistance with the GetYourRefund virtual option
• Are comfortable communicating with your tax preparer by email or text
• Are ok waiting up to a week for the return to be complete

Click HERE to start the 100% virtual process through GetYourRefund. You will be directed to a VITA program that is still providing services.

Virtual VITA utilizes GetYourRefund to collect and securely store taxpayer information and documents. Taxpayers will create an account and answer a series of questions. The information will be reviewed, and the taxpayer will be contacted by a member of our virtual VITA team to review the information before the volunteer prepares the tax return. The process can take up to a week to complete once we receive all the necessary documents.

• 100% virtual for your safety and convenience
• Our virtual tax team will prepare your return for you
• Easy to submit from a smart phone, tablet or computer
• For taxpayers with an income of $66,000 or less
• VITA cannot prepare returns that are Married Filing Separate or contain rental or farm income
• Our program only prepares state returns for Wisconsin
• Preparation available for tax years 2019, 2020, 2021 and 2022
• You will be required to interview by phone with a volunteer tax preparer
• Return will be reviewed over the phone and electronically signed
• Click above to start the process, answer a series of questions and send pictures of your documents to the United Way of Racine County VITA program

Click here to request a link to access our free DIY TaxSlayer tax software!

If you want to file your own taxes, click above to receive a link to create your account with TaxSlayer to utilize our free tax software. If you used MyFreeTaxes last year, you will want to use that again this year instead of requesting the link.

Click above to start your return now using our free TaxSlayer software.

• Income limit of $73,000
• No form restrictions
• 2022 Software
• Certified volunteers available to answer your tax questions via email
• Does not allow "state only" returns

This is the right option for you if:

• Your return is out of scope for VITA
• You file Married Filing Separate
• You have cyber currency
• You have rental income (landlord income)
• You are only filing for the current tax year
• You are filing a state return other than Wisconsin
• You are comfortable using online tax services
• You have done your own taxes in the past but want a more affordable (FREE) option
• Your tax situation is simple/straight forward
• You need a quick option

Click here to access Free DIY CashApp tax software! Open for data entry at this time. 

If you want to file your own taxes, click above to utilize the free tax software from CashApp. This process must be started from a smart phone and then can be transferred to a computer.

• No income limit!
• Form restrictions
  • What forms and situations does it support? 
    • https://taxeshelp.cash.app/s/article/What-forms-and-situations-does-Cash-App-Taxes-support
  • What forms and situations does it not support? 
    • https://taxeshelp.cash.app/s/article/Forms-and-situations-Cash-App-Taxes-does-not-support
• 2022 Software
• Does not allow "state only" returns
  • Does not support WI Homestead Credit

This is the right option for you if:

• Your income is over $73,000
• You are only filing for the current tax year
• You are filing a state return other than Wisconsin
• You are comfortable using online tax services
• You have done your own taxes in the past but want a more affordable (FREE) option
• Your tax situation is simple/straight forward
• You need a quick option

Have a question? Click here to visit our FAQs.

Answers to many of our commonly asked questions can be found here. If you cannot find your answer, email us at taxhelp@unitedwayracine.org.