Volunteer Income Tax Assistance (VITA)

Let VITA help you file your taxes for free.VITA logo

Volunteer Income Tax Assistance (VITA) is a national program staffed by local volunteers to provide free preparation and electronic filing of tax returns. It’s an important service to thousands of individuals and families in Racine County with low-to-moderate incomes who are eligible for tax credits.

Our IRS certified volunteers help to take the stress and confusion out of tax season and save clients on average $200 per tax return. You may qualify for VITA services if:

- You do not file Married Filing Separate

- You do not have rental or farm income

- You are not filing a return for a state other than Wisconsin

Taxpayers have a choice of services. VITA provides in-person full service and drop-off appointments as well as a 100% virtual option. Masks are mandatory at all of our in-person sites. Please choose what service works best for you.

For clients that do not qualify for VITA services, we offer our free tax software for you to use to file your own return. The FSA TaxSlayer software allows taxpayers to prepare and file their own state and federal returns for free with no income or form limits. 


Two Case High School students preparing a tax return for a client.

Click here to schedule your in-person, full-service appointment

In-person appointments are available at Workforce Solutions, Racine Public Library and Case High School. These appointments are for full-service tax preparation and filing. In order to implement save social distancing, clients may be asked to wait in a separate room than the tax preparation room.

For clients who:

  • Are not filing Married Filing Separate
  • Do not have rental or farm income
  • Have an annual income of $66,000 or less
  • Are filing more than just the current tax year
  • Prefer to have everything completed in an hour
  • Need extra assistance throughout the return process
  • Do not have access to a smartphone, tablet or computer
  • Are not comfortable with the virtual process


Trifold with welcome information for the VITA site.

Click here for your in-person, drop-off VITA appointment

30 minute in-person drop-off appointments are available at Workforce Solutions and Racine Public Library. All intake paperwork will be completed in-person and client tax documents will be loaded into GetYourRefund by a VITA team member. Tax preparation will be completed by our team of certified and vetted volunteer preparers within one week. Clients will have the option to review and sign their documents electronically or in-person once the return is completed.

For clients who:

  • Are not filing Married Filing Separate
  • Do not have rental or farm income
  • Have an annual income of $66,000 or less
  • Are filing more than just the current tax year
  • Have limited time to sit for a full-service appointment
  • Need assistance with the GetYourRefund virtual option
  • Are comfortable communicating with your tax preparer by email or text
  • Are ok waiting up to a week for the return to be complete


A member of the virtual volunteer team sits by his laptop.

Click here for 100% virtual VITA service through GetYourRefund

This option opens on January 24, 2022

Virtual VITA utilizes GetYourRefund to collect and securely store taxpayer information and documents. Taxpayers will create an account and answer a series of questions. The information will be reviewed and the taxpayer will be contacted by a member of our virtual VITA team to review the information before the volunteer prepares the tax return. The process can take up to a week to complete once we receive all the necessary documents.

  • 100% virtual for your safety and convenience
  • Our virtual tax team will prepare your return for you
  • Easy to submit from a smart phone, tablet or computer
  • For tax payers with an income of $66,000 or less
  • VITA cannot prepare returns that are Married Filing Single or contain rental or farm income
  • Our program only prepares state returns for Wisconsin
  • Preparation available for tax years 2017, 2018, 2019, 2020, and 2021
  • You will be required to interview by phone with a volunteer tax preparer
  • Return will be reviewed over the phone and electronically signed
  • Click above to answer a series of questions and send pictures of your documents to the United Way of Racine County VITA program




Photo of hands working on the computer.

Click here to request your link for free tax software!

This option is not yet available

I want to file my own taxes.

Click above to receive a link to access our free TaxSlayer software.

  • Income limit of $73,000
  • No form restrictions
  • 2021 Software
  • Certified volunteers available to answer your tax questions via email

This is the right option for you if:

  • You are only filing for the current tax year
  • You are filing a state return other than Wisconsin
  • You are comfortable using online tax services
  • You have done your own taxes in the past but want a more affordable (FREE) option
  • Your tax situation is simple/straight forward
  • You need a quick option


Any questions written on a chalk board

Have a question? Click here to visit our FAQs.

Answers to many of our commonly asked questions can be found here. If you cannot find your answer, email us at taxhelp@unitedwayracine.org