Volunteer Income Tax Assistance (VITA) is a national program staffed by local volunteers that provides free preparation and electronic filing of tax returns. Our volunteers help Racine County residents file taxes through VITA.
Tax Certified Roles
Tax preparers interview the taxpayers and prepare the tax return.
Quality reviewers provide a double check of every tax return prepared and review the finished return with the taxpayer. They help to ensure accuracy.
Student support specialists support Case High School student volunteer tax preparers through the process of preparing returns to ensure their success.
Intake specialists interview the taxpayers and review documents during drop-off process to ensure we have everything we need to prepare the return at a later time.
Non-Tax Certified Roles
Greeters welcome tax filers to the VITA site and make sure that tax filers have all the information needed to complete their tax returns.
Bilingual interpreters work alongside clients and preparers to interpret their conversations.
Additional information
- Volunteers are needed to support taxpayers in Burlington and at various sites around the city of Racine.
- In the application, you will select if you want to obtain tax certification or not. After training and certification, you will be able to select your volunteer location and specific role.
- No experience is required. All training is provided (virtual, in-person and self-guided options available).
- Flexible schedules are available, including weekdays, evenings and weekends. A commitment of one two-to-four-hour shift per week is required during tax season, January through April. Virtual volunteer opportunities for tax certified roles.
- Orientation is required for all volunteers. Orientations will be offered in-person and virtually the weeks of December 1 and 8. You can select the one that best fits your schedule in the application.
- After submitting your application, you will be contacted by a member of our team via phone. This call will only last 5-10 minutes and will help us to support you through the certification and volunteer experience.
- All volunteers are required to submit and pass a background check before volunteering at a site.